Technology Strategies Middle East – TSME, a leading transformation consultancy provider, announced that it has successfully achieved certification for ISO/IEC 20000-1:2018 Information Technology Service Management, a prestigious international standard for IT management systems.
ISO/IEC 20000-1:2018 is recognized as a comprehensive framework that supports organizations in enhancing the quality of their IT services. It serves as a systematic approach for strategy, implementation, operation, assessment, monitoring, and continual improvement of services. The certification is not limited to specific sectors or one nature of business, it can be beneficial for a range of scopes to play an important part in empowering businesses and their customer experience.
The certification is a testament to TSME’s commitment to providing its clients with high-quality services and a seamless journey that unlocks powerful capabilities and unleashes a company’s potential to the fullest. TSME is continuously commencing new initiatives and growing its efforts to strengthen its work scope and activities to offer effective services that can be strategic and truly meaningful to clients.
“It has been a great honor to receive this certification from one of the most prominent ISO Certification Providers in the region, Gabriel Registrar. This recognition illustrates our relentless dedication to our customers and our increasing efforts to improve our services and ensure that we keep delivering our pledge to Empower.” Mr. Firas Saifan, Managing Director, TSME
Multiple advantages are received from being awarded the ISO/IEC 20000-1:2018 certification. For instance, organizations can enhance consumer trust and satisfaction after achieving a higher service quality under a well-defined and clear framework. The certification also guarantees a reduction in IT costs along with more secure risk management, seamless and strong operational efficiency, and better compliance.
About Technology Strategies Middle East (TSME)
TSME is a leading Consultancy, Business & Digital Transformation company that offers unique solutions, tailored approaches, and a team of professional experts that support organizations in reaching their highest potential. Since it was established in 2002 in Abu Dhabi, UAE, the company made multiple branches available for its clients across the region. TSME looks to shape the future of enterprises through the various solutions and products it presents, including, but not limited to, Performance Management, Process Transformation, Business Process Management, IoT & Analytics, Integration and APIs, Artificial Intelligence, and Data Intelligence. With TSME, clients are assured resources and assets used to create an ideal business and digital experience that is seamless.
