Qualifications Required:

• University degree (BSc or BEng or MEng) preferably in Industrial Engineering.

• Minimum 9-13 years of professional experience within the field of management consulting with a proven record in Business Process Management engagements.

• Proficiency in both Arabic and English languages.

• Punctual in meeting project deadlines, Analytical and, problem-solving skills, Logical and strategic thinker, and Excellent attention to detail.

• Issue management and decision-making skills.

• Ability and thirst to learn consulting methodologies.

• Excellent understanding of BPM and its application (GAP Analysis and Improvement Potentials).

• Strong team management skills.

• Solid project management skills.

• Strong understanding of Lean Concepts, and Six Sigma. Preferred to include ISO certification requirements and knowledge of ERP solutions.

• Awareness of RPA, IoT, AI, and their application within process areas.

• Solid interpersonal and communication skills (verbal and written) with the ability to communicate and build rapport with colleagues, and clients.

• Listening skills and the ability to adhere to feedback.

• Proven ability to work in a team-orientated environment.

• Flexibility in working in different areas and industries in addition to multiple engagements at the same time.

• Strong Excel, Word, PowerPoint, and MS Project Skills. Preferred but not a must: ARIS, Visio, SQL, VBA, and Coding experience.

• Excellent client-facing and internal communication skills.

• Excellent written and verbal communication skills.

• Solid organizational skills including attention to detail and multi-tasking skills.

• PMP / PRINCE II certification is a plus.

Responsibilities:

• Lead entire process and project streams within BPM projects’ target operating models.

• Handle the analysis of As-Is processes and the development of process improvements and To-Be processes.

• Review deliverables from all project team members.

• Develop deliverable structures and lead assigned projects and ensure successful delivery.

• Manage the ARIS BPM tool environment and development of the conventions to be followed by all team members.

• Handle client expectations and manage the client relationship.

• Develop and run workshops and deliverable presentations.

• Decision maker for project details and delivery.

• Implement business process management and performance management methodologies.

• Manage project delivery and client relationship.

• Develop project plans and schedules and any related project management documents.

• Conduct project progress and steering committee meetings.

• Supervise senior and junior consulting resources within the project.

• Review deliverables and outcomes of senior and junior consultants.

• Develop deliverable structures and templates in coordination with client requirements.

• Drive client meetings and workshops including preparation of deliverables, presentation material, and notes.

• Conduct requirement gathering workshops and current situation process gathering workshops.

• Develop convention manuals for the BPM ARIS tool including defining process hierarchy and structure.

• Lead the GAP analysis activities within projects and conduct GAP Analysis and recommendations for assigned business streams.

• Design target operating models for organizations.

• Lead the design of the To-Be business processes and design To-Be processes for assigned business streams.

• Maintain ARIS models within the database and apply changes, formats, and templates to existing ARIS models.

• Format and develop presentations according to company guidelines.

• Conduct desktop research on multiple subjects depending on project needs and requirements.

• Perform miscellaneous project/work-related duties as assigned.