Welcome to this blog series where we will share the story of how TSME ensures a uniquely effective digital transformation experience through a holistic vision of a Winning Operating Model Formula: a roadmap that starts with Design, moves on to Execution, Acceleration, and ends with Monitoring.
Unveiling today’s topic – shedding light on how TSME begins leading your journey to success – DESIGN: Business Process Design and Planning.
Business transformation is pivotal for businesses seeking innovative changes in the way they operate, facilitating great benefits from streamlined operations to soaring revenue. At TSME – Technology Strategies Middle East, we are committed to delivering an effortless transformation journey utilizing recognized resources and best practices from our expertise across different sectors.
Transformation with TSME starts with Design, focusing on business process analysis, design, and planning. You can consider this stage as an architectural artwork for efficient, successful operations. We tailor our operating model so we can make it unique to each client, aligned with their specific vision as we carefully analyze your current processes to identify risks and opportunities. It is important to mention that TSME is currently focusing on building a customer-centric process to achieve excellence.
Here’s what you can expect from this blog:
- Deep Dive into current business processes and pain points.
- Process Reimagined by optimizing operations and removing inefficiencies.
- Bulletproof Planning with a leading operating model design for best results.
Deep Dive
Our curated team of qualified consultants takes a deep dive into your current workflow and business processes through a comprehensive analysis, mapping transformation opportunities. This phase, conducted well before the project officially kicks off, lays the groundwork for a truly customized and impactful journey. This deep dive investigates the following key points:
- In-depth Analysis: We put your current business processes under the microscope to identify bottlenecks and potential areas for improvement.
- Customer-Centric Transformation: A comprehensive overview of the customer journey and business ecosystem, we optimize the customer experience by identifying pain points and opportunities.
- Uncover Hidden Opportunities: We leverage valuable insights to identify the silver linings in your current processes, offering an operating model that strengthens your business and eliminates potential risks.
This initial phase is highly critical for detecting immediate challenges while also predicting future needs. In turn, supporting the delivery of a dynamic transformation roadmap ensures a successful journey fulfilling all objectives and goals. A thorough examination of business processes further ensures that every step forward is highly reliable and tailored to your specific needs.
Process Reimagined
Over the years, we worked on building a network of powerful partnerships as well as international awards and certifications to best support our clients. TSME has obtained official membership with the American Productivity and Quality Center, following best practices to deliver the best possible outcome throughout your transformation journey. Adhering to APQC standards, TSME takes the following steps after planning and before starting the implementation or redesigning phase:
- Process Management Maturity assessment: this assessment helps us understand your organization’s current level of process maturity and identify areas for improvement.
- Benchmarking: we compare your processes to those of other organizations in your industry to identify best practices and opportunities for improvement.
We offer a strong database of more than 200 customers who benefit from our proven approach. With these insights in hand, we can begin to reimagine your processes. This involves optimizing operations, removing inefficiencies, streamlining flow, and designing a new operating model tailored to your business’s unique objectives and needs.
Bulletproof Planning
Our proven approach ensures a transformation journey tailored to your specific needs. Here’s what sets our planning apart:
- Expertise-Driven: Leveraging our experience with over 200 clients, over 500 success stories, and industry best practices, we create a roadmap to optimize your operations and eliminate inefficiencies.
- Change Management Champions: We are certified change management professionals, ensuring a smooth transition and maximizing the impact of your transformation.
- Risk Mitigation: We consider potential risks and future trends at this stage, allowing your business to stay agile and adaptable.
Reimagine your Business with TSME: Your Trusted Transformation Partner
For over 22 years, TSME has been a leader in digital transformation. With a team of over 200 certified experts, we have delivered a minimum of 500 successful projects in different industries and sectors from Finance and Banking to Energy and Education. TSME is the winner of multiple global awards, achieving more than 300 certifications in the process. This depth of knowledge and expertise translates into a proven approach that gets results.
Here at TSME, we are your trusted partner for growth. We leverage industry-leading practices and a collaborative approach, with a focus on building a powerful customer-centric process to create and implement a unique transformation experience that meets strategic objectives and goals.
That being said,
Stay tuned for the next chapter of this blog series, where we’ll dive into the “DESIGN: Enterprise Architecture Management Enablement” stage of our Winning Operating Model Formula.
