Business Transformation Services

The only thing that does not change in today’s economy is change itself!

Businesses now a days are facing challenges like never before, a global economy that demand rapid changes which force business to either quickly adapt or downsize operations to save costs!
With TSME business transformation services we are not only adjusting the current situation of our clients, But also preparing them to manage changes more effectively!
Using our tested Business Process Management methodology and armed with our practical expertise, we are confident thar we will add the needed value to your daily operations.

TSME has the solution for your operations!

TSME helps you building a robust operating model to govern operations across all functions of your business. We focus our Efforts to study, analyze and amend your operating model along with related business processes to further improve your profitability.
At TSME, we know that “Process” is not just a technical term, it is the core of almost every business function, whether you are managing customer calls, shipping packages, building applications or creating sales campaigns. It is a simple way to define and organize the core activities that enable your organization to function.

With the the vast experience of TSME and our strong alliance with leading companies in the BPM space, our End to end solution in Business Process Excellence helps transform your business in even more strategic ways—and closely aligns both business and IT departments around common, achievable business goals. We help you improve your process in virtually unlimited ways so you can :

- Reduce operations costs
- Focus on customers
- Adapt international leading practices to fit your operations
- Lower execution & Delivery times
- Standardize your processes
- Ensure quality across all business functions
- Adapt to market changes robustly

Our Complete Solution

TSME covers the whole cycle of operations improvement from strategizing your work into designing suitable and tailored operating models to implementing the change and finally reporting the status.

 

Monitor

Monitor results and update operating models accordingly
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Monitor

Weather you have data presented within application databases or scattered within spread sheets, we will help you collecting it, prioritizing it and expose the most needful insights to empower the top and operational management alike in taking accurate decisions.
- Define Enterprise Performance Frameworks
- Define process-based key performance indicators
- Automate the process of collecting data from IT applications and from spread sheets
- Automate enterprise performance review process throughout a timely and tailored dashboards, which show needed timely insight for each level - Adjust processes based on performance

Additional value

As experts in Enterprise Performance Management, we aid you in completing the improvement cycle by accompanying our worldclass tool to our mentoring services. Cubes is an Enterprise Performance Management Tool that helps you automate collecting, validating and prioritizing data to give you the ultimate visibility that is needed to review the performance of your processes

Implement

- Implement and roll out the execution of the new operating model along with business processes
- On the job training for staff
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Implement

Our trusted approach ensures defining and implementing the required change management to execute, publish and update defined processes

- Define implementation plans
- On the job training to execute processes
- Accurate reporting of implementations
- ISO and required change awareness and Iso Preperation workshops
- Complete Process Automation + System Integration

Additional value

As a close partner to Metasonic and a diamond partner of SoftwareAG in UAE, we are capable to accompany our integration and process automation services with the best in class service busses that ensure creating a highly
adaptable and robust middleware and IT landscape.

Design

- Design a robust and adaptable operating model
-Reengineer business processes
- Reproduce P&P manuals
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Design

- Design robust operating models
- Define business architecture (Process Architecture)
- Define business services, customers journeys and moments of truth
- Design end-to-end business processes that describe activities, executors, required data, supporting IT assets and needed forms and templates
- Define IT architecture by defining IT applications, networks, applications modules and data structure.
- Align business to IT assets and define business requirements
- Adapt most suitable ‘Best Practices’ and tailor it towards the need of your organization

Additional value

As a diamond partner of SoftwareAG in UAE, and a close partner to metasonic we are capable to accompany any of our services with the right tool to ensure a standardized and complete business solution for our customers

Strategize

Study the strategy of the corporate strategy and ensure cascading objectives to each business function
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Strategize

A differentiator that we pride ourselves with is that we study the strategy of your organization and cascade it down to operational levels. We tie business functions and operational objectives to your strategic objectives and ensure carrying the strategy across our design.

- Review organization strategy
- Cascade strategy into relevant operational objectives and business drivers
- Understand organization governance framework
- Study and cascade DOA
- Understand and cascade related laws and regulations